The Obmudsman – Role & Goals

The Ombudsman - helps investigate an interpersonal situation at work and solve it

Did you know we have an Ombudsman? Meet Ecaterina Neliuba, our dedicated and impartial peacemaker. If you ever find yourself in a conflict that you can't discuss with your director or team leader, Ecaterina is here to help. She's committed to four important goals: 

  1. Harmony and justice in the company  

Having an Ombudsman is like having a secret weapon for fostering a healthy, harmonious, and productive environment. One of the most significant advantages of having an Ombudsman is their expertise in conflict resolution. Whether it's a minor disagreement between colleagues or a complex issue, the Ombudsman excels at facilitating constructive conversations. 

  1. Open dialogues    

The Ombudsman provides a safe space for employees to voice their concerns without fear of retaliation. This environment encourages honest discussions about workplace situations, leading to early problem-solving and preventing future issues. 

  1. Confidentiality 

Confidentiality is at the core of the Ombudsman’s role. Employees can share their concerns openly, knowing that their privacy will be protected. This assurance fosters trust, ensuring that even the most sensitive matters can be addressed without fear of exposure.  

  1. Well- Being Advocate  

The Ombudsman isn’t just concerned with resolving some situations, they also promote the overall well-being of employees. They connect individuals with resources for personal and professional development, creating a more supportive and nurturing work environment. 

Our Ombudsman contributes to a positive work environment, ultimately enhancing productivity and employee satisfaction.  

If you have a situation you would like to discuss reach out to Ecaterina Neliuba!